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Get Requested Software By Session ID

Component definitionThe 'Get Requested Software By Session ID' takes a "SessionId" input and returns a "RequestedSoftwareObject" object.Class:...

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Get Software Request By Session ID

Component definitionThe 'Get Software Request By Session ID' takes a "SessionId" input and returns a "SoftwareRequestObject" object.Class:...

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List Available Software

Component definitionThe 'List Available Software' returns a "AvaliableSoftware" array.Class: ServiceDesk.SoftwareRequest.Core.Components.ListAvailableSoftwareComponentLibrary:...

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List Delivery Policies for Software Release

Component definitionThe 'List Delivery Policies for Software Release' returns a "AvaliableSoftware" array.Class:...

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List Filters for Target

Component definitionThe 'List Filters for Target' returns a "Filters" array.Class: ServiceDesk.SoftwareRequest.Core.Components.ListFiltersForTargetComponentLibrary:...

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List Releases for Software Product

Component definitionThe 'List Releases for Software Product' returns a "SoftwareReleases" array.Class: ServiceDesk.SoftwareRequest.Core.Components.ListReleasesForSoftwareProductComponentLibrary:...

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Save Requested Software

Component definitionThe 'Save Requested Software' updates a RequestedSoftware item.Class: ServiceDesk.SoftwareRequest.Core.Components.SaveRequestedSoftwareComponentLibrary:...

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Save Software Request

Component definitionThe 'Save Software Request' updates a SoftwareRequest item.Class: ServiceDesk.SoftwareRequest.Core.Components.SaveSoftwareRequestComponentLibrary:...

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Start Software Delivery Component

Component definitionThe 'Start Software Delivery Component' creates a Software Delivery Process.Class: ServiceDesk.SoftwareRequest.Core.Components.StartSoftwareDeliveryComponentLibrary:...

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ServiceDesk - Software Request Process - Config

In this Article I'm going to explain how the new Software Request Process works in ServiceDesk 8.1 can be configured in Process Manager.Table Of ContentsIndexOverviewConfig (this)SMPReportsHidden...

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ServiceDesk - Software Request Process - Overview

In this Article I'm going to explain how the new Software Request Process works in ServiceDesk 8.1.Table Of ContentsIndexOverview (this)ConfigSMPReportsHidden ReportsSQLWFsDLLsThis comes in the base...

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ServiceDesk - Software Request Process

In this series of Articles I'm going to explain how the new Software Request Process works in ServiceDesk 8.1.Table Of ContentsIndex (this)OverviewConfigSMPReportsHidden...

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ServiceDesk - Software Request Process - SQL

In this series of Articles I'm going to explain how the new Software Request Process works in ServiceDesk 8.1, this will cover the new Tables that have been created to store the Software Request...

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ServiceDesk - Software Request Process - WFs

In this series of Articles I'm going to explain how the new Software Request Process works in ServiceDesk 8.1This Article explains the different WFs that have been created and are published ready to...

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ServiceDesk - Software Request Process - DLLs

In this series of Articles I'm going to explain how the new Software Request Process works in ServiceDesk 8.1.This Article explains the new DLLs that shipped with the Process and has links to the...

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DreamBot Shines a Light on the Need for Transaction Verification

First confirmed in Japan in December of 2016, the DreamBot Trojan infected computers and tricked victims into giving up their credentials and one-time passcode, which a criminal group used to siphon...

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GDPR: How prepared are you for May 2018?

GDPR: How prepared are you for May 2018? And what’s likely to happen if your business is not compliantBy Robert Arandjelovic, EMEA Director of Security Strategy, SymantecSymantec recently hosted a live...

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Progress Bar in Workflow Forms using Iframes

This article will cover the method I use to present a progress bar in my Workflow forms.Here's a quick screencast of the project:http://www.screencast.com/t/JSkfJdaoThere are a few important points to...

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New Ransomware on the block - BadRabbit

Several online media sources are reporting about an ongoing ransomware campaign targeting companies in Europe, which involves a new variant of ransomware called as BadRabbit.BadRabbit !!! How does it...

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Installation of DLP Agent Using SEPM Host Integrity

The below article will show how can we install Symantec DLP Agent using Symantec Endpoint Protection Host Integrity module.For this we need the below excutables and installers* ORCA tool which is...

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