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Creating Incident Ticket from 3rd Party Application Which Has HTML Formatting...
Creating Incident Ticket from 3rd party application which send HTML content in the Body of the Email sometimes get really difficult to process and since the ServiceDesk Incident Management Description...
View ArticleTroubleshoot NetBackup Status Code: 99
Permanent link Problem: How to troubleshoot NetBackup for NDMP Backup failures when status code: 99 (NDMP backup failure) is reported. Includes logging instructions. Error: STATUS CODE: 99 Cause:...
View ArticleAutomated Symantec Management Agent Checks Using Powershell
So I've been seeing some issues in our environment where the Symantec Management agents are installed but broken in some way, either WMI is broken or there are problems with the agent itself. Symptoms...
View ArticleCreating and Using a WinPE3.1 image with GSS 2.5.1
In this article, I am going to write down the steps that I took to create a WinPE 3.1 boot image that can be used to contact the GSS console. This is by no means required, and, in all honesty, doesn't...
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Fix for Silverlight Error When Trying to Show Jobs and Tasks in Manage Computers
After this topic came up 2 times already at the same customer I need to write it down somewhere to remind myself and why not share it with the community.Problem DescriptionThe silverlight console...
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Introduction of Content Root Enumeration on DLP 12.0
There is a new feature on DLP 12.0: Content Root Enumeration. The Content Root Enumeration is a function about Auto-discovery of servers and shares.Content Root Enumeration enables you to locate...
View ArticleNew Whitepaper: Archiving a single Exchange server with multiple EV servers
Hi allI'm pleased to announce the availability of a new Enterprise Vault whitepaper that covers the challenges around archiving a single Exchange server with multiple EV servers.Enjoy!DanEnterprise...
View ArticleFree eBooks Library
In the past I posted some blog about ebooks available for free and that can help my IT admin day-to-day activities.Here you can find some of these blogs and also in addiction a large list of IT...
View ArticleAdding Patch Compliance Trending Capacity to SMP is as Simple as Running a...
Patch Management Solution is a great product that comes with a large number of reports, however it is missing what I would consider a key feature: trending. The ability to keep track of compliance over...
View ArticleApply a policy on a single machine also without creating a new group.
Please find the below my Document, As per the document now we can apply a policy on a single machine also without creating a new group. Thanks, Sachin Sawantapply a policy on a single machine.docx
View ArticleEV10 Visio Poster - Exchange Journaling and Clearwell (August 2013)
Hi allI'm pleased to announce the availability of a new Visio poster detailing Enterprise Vault 10 Exchange Journaling with Clearwell integration.In the Zip file you will find both JPG and Visio...
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Knowledgebase Articles for Liveupdate Administrator (LUA)
Please find knowledgebase articles available for SymantecLiveupdate Administrator (LUA) - current version available is 2.3.2.99. Articles are split in several catagories to allow you fast browsing and...
View ArticleIntroduction to DLP 11 Pre-Configured Reports
Symantec Data Loss Prevention comes with over 40 pre-configured reports to help customers manage their business. These reports allow customers to meet compliance requirements, assess business risk,...
View ArticleHow to monitor ESXi Host with CSP Agent Collector Node
Content:OverviewInstallation & ConfigurationTroubleshooting Overview In an ESX environment, you can install a native Symantec Critical System Protection agent and apply policies to monitor and...
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How to Reset Symantec Endpoint Protection Manager Console password in SEP 12.1
Hello,For one reason or another you might come into a situation were you are unable to login to the Symantec Endpoint Manager Console, Symantec provides a tool that helps to reset the admin password,...
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SEPM Administrators.
Hello Everyone,By default when you do a install of Symantec Endpoint Protection Manager an 'admin' account gets created with full access and permissions to all areas of Symantc Endpoint Protection...
View ArticleClearwell High Level Overview Diagram
Hi allI'm pleased to announce the availability of a Visio poster detailing Clearwell High Level Components.In the Zip file you will find both JPG and Visio formats.RegardsDanClearwell High Level...
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Adding Compliance by Computer Trending to Your SMP
References:[1] Adding Patch Compliance Trending Capacity to SMP is as Simple as Running a Report Daily :D[2] Connect downloads: {CWoC} Patch Trending SitebuilderAdding compliance by computer trending...
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Modifying the Affected User Information on a ServiceDesk Incident
In ServiceDesk 7.5 you have the ability to create incidents for yourself or any other user in the system. Once an incident is created the user who the incident is created for is called the Affected...
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Introduction to Symantec Protection Engine for Network Attached Storage
Symantec™ Protection Engine for Network Attached Storage replaces Symantec AntiVirus™ for Network Attached Storage.Symantec Protection Engine provides virus scanning and repair services for a number of...
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