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How to create custom report to show which incidents had survey sent
Below is an example on how to create a report to show which incident tickets had survey sent.Choose a relevant report category where to place the report and click the plus icon to Add Standard...
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Applying Custom CSS to Workflow Forms
This article sits in its original format (along with many others) at http://atmaworkflow.com/2014/10/24/primer-applying-custom-css-to-workflow-forms/. This should amount to a good starting point for...
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Scheduling your mailbox archiving
When implementing Enterprise Vault for Exchange Server archiving a question often arises in the design phase relating to when scheduled archiving should take place. There are many different...
View ArticleHOWTO: Submitting suspect file/virus to Symantec to receive Rapid Release...
Note: This is based on SEPM v12.1.5 console.Your SEPM installation is running smoothly. There are no alerts going off from the Home page of the SEPM console. You sit back, feeling very pleased about...
View ArticleNew EV 11.0.1 eLearning available now
New Enterprise Vault 11.0.1 What’s New eLearning is now available....Enterprise Vault 11.0.1 What’s New (1 of 7) – Overview (5 mins)This module presents an overview of the updates and new features in...
View ArticleImportant Information re: SEP 11 EOSL and Discontinuation of SEP 11 Virus...
Partners,Your customers may be experiencing issues pertaining to one or both of the following: SEP 11 End of Service Life Discontinuation of SEP 11 Virus DefinitionsThe below tools are available to...
View ArticleNetbackup 7.6 Blueprints - NDMP
The Technical Services team for Backup and Recovery have produced a number of documents we call "Blueprints".These Blueprints are designed to show backup and recovery challenges around specific...
View ArticleNetBackup Appliances Network Optimization
Technical White Papers are designed to introduce Symantec partners and end users to key technologies and technical concepts that are associated with the Symantec Backup and Recovery product family. The...
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How to utilize SEP 12.1 for Incident Response - PART 7
This article is the seventh installment in an on-going series of articles on how to utilize SEP 12.1 for Incident Response. Links to the previous six are below:How to utilize SEP 12.1 for Incident...
View ArticleKeyboard Shortcuts for Windows 8
There are many Keyboard Shortcuts helpful to manage quickly your Windows 8 computer. Some of these shortcuts are very similar to those of Windows 7 but Windows 8 has added a lot of shortcuts for...
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Workflow/ServiceDesk Log Analysis Tool
This project simplifies Workflow/ServiceDesk log file analysis per a given TimeSpan. The Range Slider motif used in this project was plagiarized from:...
View ArticleNetBackup 7.6 Blueprints - SANClient
The Technical Services team for Backup and Recovery have produced a number of documents we call "Blueprints".These Blueprints are designed to show backup and recovery challenges around specific...
View ArticleDetailed list of vendors & applications supported by Patch
Through March 1 2015, Symantec Patch Solution supports the following vendors and applications:VendorProduct7-Zip7-Zip 37-Zip7-Zip 47-Zip7-Zip 9Adobe SystemsAcrobat Reader 6.0.0Adobe SystemsAcrobat...
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Symantec Endpoint Protection interactions with network drives
FAQScanning of network drivesQ. Does an Administrator-Defined Scan scan the mapped network drives?A. No, it does not. However, if a file located on the network drive is run locally on the client...
View ArticleThe importance of orchestrated “cloud” security
The importance of orchestrated “cloud” securityIn today’s digital world, the area of security and safety has become paramount. Cybercrimes are on the rise and are becoming more sophisticated. We could...
View ArticleWhy do you require an APNs certificate?
Apple requires MDM services to obtain an Apple Push Notification Service (APNs) certificate to manage iOS devices. The APNs certificate must be renewed yearly. If the certificate expires, iOS devices...
View ArticleWhat are alerts and events?
Alerts and Events are provided as a means to communicate timely information about the health of an Admin's network. Events are predefined incidents, which take place on the managed devices. An event...
View ArticleImportant Information re: SEP 11 EOSL and Discontinuation of SEP 11 Virus...
Partners,Your customers may be experiencing issues pertaining to one or both of the following: SEP 11 End of Service Life Discontinuation of SEP 11 Virus DefinitionsThe below tools are available to...
View ArticleNetbackup 7.6 Blueprints - NDMP
The Technical Services team for Backup and Recovery have produced a number of documents we call "Blueprints".These Blueprints are designed to show backup and recovery challenges around specific...
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All About Grayware
IntroductionThis is the seventh of an informal series on how to keep your enterprise environment secure using often-overlooked capabilities of Symantec Endpoint Protection (and the OS upon which it...
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