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Catalog media errors with “0xe0000904 – An error occurred while retrieving...
In this article, I’ll describe in what scenario we encountered this problem, and how we resolve it.Issue:In certain customer scenario, where there are two data protection sites, one is local site for...
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vShield-enabled Shared Insight Cache Installation & Configuration
What is vShield-enabled Shared Insight Cache?Virtual clients in a VMware vShield infrastructure can use a vShield-enabled Shared Insight Cache to reduce scan loads. A vShield-enabled Shared Insight...
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How to Migrate PGP Universal or Symantec Encryption Management Server
You will need a backup of the current server and a backup of the Organization Key to restore from. Then follow the process below to migrate the server.1. With the iso file mounted (or burned CD in the...
View ArticleAccelerator Warning Messages and Solutions
Accelerator is a new feature added into NetBackup since 7.5, it can significantly reduce time required for full backups of file systems and VMware.Below some slides to introduce: o) Accelerator works...
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How NetBackup chooses files to be included in incremental backup
When an incremental backup takes place, NetBackup needs to determine which files have changed since the “base” backup for that incremental (a previous full or incremental backup depending upon the...
View ArticleHow to check software version and find latest updates
We generally are installed various programs and tools in our Windows computer. It's always highly recommended and a best practice keep the software running the latest version.In this way we avoid any...
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Modify Resolution Details(i.e. Resolution text and Resolution Date) even...
The Project has been designed to address a business requirement of a client who has a valid use case to modify the resolution date time and text when ticket is either resolved or closed. The Project...
View ArticleBootstrap Installation of the SMP Agent for ULM 7.5 SP1 to an SSL-enabled SMP...
The following shows three attempts to install the SMP Agent for Unix, Linux and Mac (ULM) 7.5 SP1 from an SSL-enabled SMP server. Incorrect method: This method does not specify a protocol (http or...
View ArticleUsing Certificates With The SMP Agent for Unix, Linux and Mac 7.5
The 7.5 SMP Agent for Unix, Linux and Mac (ULM) uses its own certificate store. It is possible, and sometimes required, for the ULM agent to store multiple certificates. Such instances include when the...
View ArticleMerged Computer Resources and DNS Scavenging
One cause of NS/SMP computer resource merging is DNS scavenging. When DNS scavenging times are less frequent than the DHCP lease times, it is possible for a reverse nslookup to get stale data from a...
View ArticleResource Keys used by Notification Server and other Components/Solutions
KeyNameKey Value DescriptionResource TypesComponent/Solution Key OwnerVersionsRelated KBsAd_ipaddress PrinterNetwork Discovery6 distinguishedname Computer, Virtual Machine, UserDirectory Connector6, 7...
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List Select - Use Images for Links
You can easily turn text links:into into image links:by inserting the <img src> tag information into the List Select component, as follows:If you want to insert a custom image, you can use a full...
View ArticleHow to exclude or ignore certain mac addresses as a resourcekey
In SMP 7, some computer resources are merging - sometimes into a single resource even though they have a different computer GUID. This may appear to be a shared guid issue but it is actually different....
View ArticleCommands used by the Unix, Linux and Mac Software Mangement Framework to...
The following commands are used by the Unix, Linux and Mac Software Mangement Framework to gather native software information: PlatformCollector Info sourcePlatform specific DataClassLinuxrpm...
View ArticleHow to gather troubleshooting information for the Unix, Linux and Mac SMP...
To collect all available data from ULM machine for Inventory troubleshooting please do the following: 1. Collect information about agent and plug-ins:Run:aex-helper list all -f > /tmp/agent.info 2....
View ArticleSMP 7.x Unix, Linux and Mac Agent and Solutions - Installation Files and...
Note: This is Pre-7.5 SP1 Documentation. Files and directories have changed in 7.5 SP1. Following is a list of each component of the Unix, Linux and Macintosh (ULM) Agent and Solutions and required...
View ArticleUnix, Linux and Mac Agent and Solutions - Installation Files and Command...
Following is a list of each component of the Unix, Linux and Macintosh (ULM) Agent and Solutions and required information to manually install each component. This document applies to SMP 7.5 SP1. For...
View ArticleBackup Exec Blueprints - D2D2T Advantages
The Technical Services team for Backup and Recovery have produced a number of documents we call "Blueprints".These Blueprints are designed to show backup and recovery challenges around specific...
View ArticleBackup Exec Blueprints - Large Environments
The Technical Services team for Backup and Recovery have produced a number of documents we call "Blueprints".These Blueprints are designed to show backup and recovery challenges around specific...
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