We are pleased to announce that SEP Cloud partners can now use ConnectWise Automate to fulfill their remote monitoring & management (RMM) use cases.
Partner Management Console (PMC) now allows partners to download a ConnectWise Integration Package as well as generate device enrollment token per customer to support RMM use cases.
It require a 2-step process (download the package and import the scripts) for our partners to set-up their ConnectWise Automate to use the added capabilities.
Key use cases supported in this release:
- Deployment of SEP Cloud
- Enroll devices with a single push right from within the ConnectWise Automate environment.
- When a partner signs up customers, a one-time configuration is required per customer.
- Endpoint Inventory View
- Single pane of glass for their endpoint inventory - basic endpoint security details provided in the ConnectWise Automate inventory view.
- Visibility offered: Customer Name, Device Details (Name, Type, Last Seen, Enrolled Date), Security Status, Definition Update date, etc.
- Issue Remote Commands
- Allow remediation actions when something is visibly wrong in the ConnectWise Automate inventory.
- 4 commands supported: Quick Scan, Full Scan, Live Update, Fix Now.
- Commands run in verbose mode and provide execution status.
Quick links to more information