Workflow ServiceDesk - Projects

Here is a list of Workflow/ServiceDesk Projects not included in the base install of WF/SD.

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Email Monitor

ServiceDesk Multiple Email Box Monitor - Version 8.1
https://www.symantec.com/connect/downloads/servicedesk-multiple-email-box-monitor-version-81

Servicedesk Email Monitor Multi - 8.x
https://www.symantec.com/connect/downloads/servicedesk-email-monitor-multi-8x

Updated Packages For Monitoring Multiple Emails with a Single Email Monitor Application - For Servicedesk 7.5 Sp1
https://www.symantec.com/connect/downloads/updated-packages-monitoring-multiple-emails-single-email-monitor-application-servicedesk-7

Servicedesk 7.5 Email Blacklist Maintenance Tool
https://www.symantec.com/connect/downloads/servicedesk-75-email-blacklist-maintenance-tool

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Closing Processes

Closing Processes In Servicedesk 7.5
https://www.symantec.com/connect/downloads/closing-processes-servicedesk-75

Close Processes in ServiceDesk & Workflow 7.5
https://www.symantec.com/connect/downloads/close-processes-servicedesk-workflow-75

ServiceDesk 7.5 SP1 Purge Utility
https://www.symantec.com/connect/articles/servicedesk-75-sp1-purge-utility

Bulk Process Closure for ServiceDesk 7.1 and Service Packs
https://www.symantec.com/connect/downloads/bulk-process-closure-servicedesk-71-and-service-packs

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Search

ServiceDesk Ticket Search by Number, Title or Description
https://www.symantec.com/connect/articles/servicedesk-ticket-search-number-title-or-description

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Assignments

ServiceDesk 7.5 Track Assignments via Process Type Actions
https://www.symantec.com/connect/articles/servicedesk-75-track-assignments-process-type-actions

Send Incident to Workflow - Auditing Incident Owner and Service Queue Changes (7.5)
https://www.symantec.com/connect/videos/send-incident-workflow-auditing-incident-owner-and-service-queue-changes

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Logs

Workflow/ServiceDesk Log Analysis Tool (7.1 SP2 / 7.5 SP1)
https://www.symantec.com/connect/articles/workflowservicedesk-log-analysis-tool

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Other

How To Add Classification Preview to the EnsembleMenuSelect Component (7.5 / 7.6)
https://www.symantec.com/connect/articles/how-add-classification-preview-ensemblemenuselect-component

How To Create a JavaScript/CSS Progress Bar in Workflow (7.5)
https://www.symantec.com/connect/articles/how-create-javascriptcss-progress-bar-workflow

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Filters

• Workflow
  • Download https://www.symantec.com/connect/product/workflow-solution-0?filters=type:download
  • Article https://www.symantec.com/connect/product/workflow-solution-0?filters=type:article
  • Video https://www.symantec.com/connect/product/workflow-solution-0?filters=type:video
  • Blog https://www.symantec.com/connect/product/workflow-solution-0?filters=type:blog
• Servicedesk
  • Download https://www.symantec.com/connect/product/servicedesk?filters=type:download
  • Article https://www.symantec.com/connect/product/servicedesk?filters=type:article
  • Video https://www.symantec.com/connect/product/servicedesk?filters=type:video
  • Blog https://www.symantec.com/connect/product/servicedesk?filters=type:blog

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Symantec Employees to follow:

• bring
• TGiles
• bcason

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Please add any Ideas you wish for new projects.

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